Question 1

What types of insulation services do you offer?

Accepted Answer

We offer insulation services for residential and commercial projects, including batt insulation, blown-in insulation, foam insulation, sound control insulation, and insulation for remodels, additions, unfinished spaces, and commercial interiors.

Question 2

Do you install attic insulation?

Accepted Answer

Yes. We can install blown-in insulation for attic spaces. Attic insulation can help support better comfort and energy efficiency by improving coverage in one of the most important areas of the home.

Question 3

How do I know what type of insulation I need?

Accepted Answer

The best insulation option depends on the space, access, project goals, and whether the priority is comfort, energy efficiency, sound control, or a combination of these. Our estimator can review your project and recommend an insulation approach based on the scope and conditions.

Question 4

Do you remove old insulation?

Accepted Answer

Insulation removal depends on the project scope and condition of the existing material. If old or damaged insulation needs to be removed before new insulation is installed, this should be discussed during the estimate so it can be included in the project scope if needed.

Question 5

What should be ready before insulation starts?

Accepted Answer

The work area should be accessible and cleared as much as possible. Framing should be complete, and any plumbing, electrical, HVAC, or mechanical work inside the walls or ceilings should be completed or discussed before the start date. If drywall is already installed, access may be limited depending on the type of insulation needed.

Question 6

Can insulation help with sound control?

Accepted Answer

Yes. Insulation can help reduce sound transfer between rooms, floors, offices, bedrooms, bathrooms, basements, shared walls, and commercial spaces. If sound control is a priority, our team can review the space and recommend the best insulation approach for your project.

Question 7

Do you insulate basements and unfinished spaces?

Accepted Answer

Yes. We provide insulation for basements, bonus rooms, garages, storage areas, and other unfinished spaces being converted into finished or usable areas. Insulation is often installed before drywall to help improve comfort, temperature control, and sound performance.

Question 8

Do you offer demo for full homes?

Accepted Answer

Yes—as long as it's residential and interior-only. We can gut the inside of a home down to the studs for a full renovation, but we do not offer commercial or exterior demo services.

Question 9

Do you offer demo for basements or single rooms?

Accepted Answer

Absolutely. We frequently handle demo for basements, kitchens, bathrooms, and other rooms when homeowners are remodeling part of the home.

Question 10

Will you remove debris/scrap?

Accepted Answer

Yes. Debris and scrap removal is included in our services. We leave the jobsite ready for the next phase.

Question 11

Can you take out old framing too?

Accepted Answer

Yes, we remove non-structural framing. For anything load-bearing, we’ll assess during the estimate and let you know if additional framing or engineering is needed. We often install LVL beams or reinforcements for wall removals.

Question 12

Do I need to prepare anything beforehand?

Accepted Answer

Please clear out personal belongings, furniture, or items that need to be preserved. We’ll take care of protecting floors and prepping the space for demo.

Question 13

What types of repairs do you handle?

Accepted Answer

We handle small hole patches, cracks, joint repair, ceiling touch-ups, water damage repair, and post-trade cut-outs (from plumbers, electricians, etc.). We also rework poorly done repairs from previous jobs.
If a repair turns out to be more extensive—such as multiple rooms, large sections of missing drywall, or widespread damage—we can absolutely take it on. At that point, it shifts from a simple repair into a full drywall installation project, and we’ll walk you through what that involves during the estimate.

Question 14

Do you match existing textures?

Accepted Answer

Yes—whenever possible, we match the existing texture (orange peel, knockdown, smooth, etc.) so the repair blends into the surrounding wall or ceiling. If you're planning to repaint the area, we’ll leave it prepped and ready for your painter.
That said, it’s important to know that when performing texture repairs or applying new texture next to existing finishes, achieving an exact match can be challenging. Factors like age, wear, environmental conditions, and the original application technique can affect how textures blend. While we always strive for the closest possible match and a seamless finish, we cannot guarantee a 100% identical result—and we believe in setting clear expectations upfront.

Question 15

Do you offer painting after repairs?

Accepted Answer

Yes—upon request, we can paint the repaired area after patching and finishing. This is especially helpful for smaller spots or when you're not working with a separate painter. Just let us know if you'd like that included in your estimate.

Question 16

How long do drywall repairs take?

Accepted Answer

Most small repairs can be completed in 1-2 days, but if multiple coats of mud are needed or drying time is extended due to humidity, we may return the next day to finish. We’ll give you a clear time frame during your estimate.

Question 17

Do I need to clear the space or move furniture?

Accepted Answer

We ask that the customer remove small items and clear the immediate work area. Our team will protect nearby surfaces and clean up thoroughly after the job is complete.

Question 18

Do you offer painting services for large-scale commercial projects or full new construction homes?

Accepted Answer

We don’t take on large-scale commercial painting, but we may offer paint services for full new construction homes depending on the scope and complexity. Our main focus is residential painting, including basements, remodels, smaller build-outs, and partial interiors. If you have a new construction project in mind, let us know the details and we’ll assess whether it’s a good fit.

Question 19

What type of paint do you use?

Accepted Answer

We typically use high-quality, professional-grade paints from trusted brands like Sherwin-Williams or Benjamin Moore. We can also work with a specific brand or finish upon request. Our goal is to provide durable, long-lasting results with clean coverage and minimal touch-ups.

Question 20

Do I need to supply the paint or will you provide it?

Accepted Answer

We typically provide all materials, including the paint, as part of the service. However, we can work with paint you already have—just make sure there’s enough for the job and that it has been properly stored to avoid issues with coverage or finish.

Question 21

Do I need to prep the room before painting?

Accepted Answer

We ask that the customer is responsible for moving furniture and removing any items they’re not comfortable leaving in the work area. Our team will handle the prep work, including masking, covering floors, and prepping surfaces as needed before we begin painting.

Question 22

Can you match existing paint colors?

Accepted Answer

Yes. We can match most existing colors using a physical sample or paint chip, or by referencing a paint code from your previous builder or supplier. Keep in mind that lighting and surface texture can affect how the final color appears, so we always do our best to blend seamlessly.

Question 23

How long does painting usually take?

Accepted Answer

It depends on the size and number of rooms, but most interior painting jobs take 1–3 days. We work efficiently while ensuring clean lines, proper dry time between coats, and a professional finish. If your project includes drywall or trim work, we’ll coordinate the schedule accordingly.

Question 24

What types of drywall services do you offer?

Accepted Answer

We provide drywall installation, finishing, repairs, patching, touch-ups, texture work, and drywall services for remodels, new construction, unfinished spaces, and commercial interiors.

Question 25

Do you handle both residential and commercial drywall projects?

Accepted Answer

Yes. We provide drywall services for homes, businesses, contractors, builders, tenant spaces, offices, remodels, repairs, and new construction projects.

Question 26

Do you repair drywall after plumbing, electrical, HVAC, or mechanical work?

Accepted Answer

Yes. We can repair drywall openings, access holes, cutouts, and patch areas left after plumbing, electrical, HVAC, or other mechanical work.

Question 27

Do you provide drywall services for remodels?

Accepted Answer

Yes. Remodel drywall often involves patching, blending, and repair work around removed cabinets, shelves, fixtures, outlets, walls, or layout changes. Our team helps tie the new work into the existing surfaces for a cleaner finished result.

Question 28

Will the drywall be ready for paint after finishing?

Accepted Answer

Yes. Our drywall finishing process leaves the walls and ceilings ready for the next step, whether that is primer, paint, or another finish. Priming and painting are not included with drywall service unless painting is added to your project scope.

Question 29

What should be ready before drywall work begins?

Accepted Answer

The work area should be cleared as much as possible before our team arrives. Drywall work can create dust and debris, so we recommend removing valuables, fragile items, furniture, décor, and personal belongings from the work area. If plumbing, electrical, HVAC, framing, or insulation work is needed before drywall, those items should be completed or discussed before the start date.

Question 30

Can I request an estimate based on pictures?

Accepted Answer

Yes. For smaller repairs or touch ups, we can do our best to review photos and provide an approximate estimate when possible. If you are requesting a picture based estimate, please mention that when submitting your online request or when calling our office.

Please include close up photos of the affected area along with zoomed out photos showing the full work area. This helps our estimator understand the scope, access, surrounding conditions, and what may be needed to protect flooring or items in the area.

After review, our estimator may determine that a site visit is needed instead of providing a picture based estimate. If that is the case, our team will let you know and help coordinate the next steps.

Question 31

Do you repair plaster walls or ceilings?

Accepted Answer

We do not install or apply traditional plaster. However, we can review plaster areas and recommend a drywall-based solution, such as patching damaged areas with drywall, skimming over existing plaster, or removing damaged sections and installing new drywall.
Plaster can be tricky to work with because the condition of the existing surface can vary. Our estimator will review the area and determine the best course of action based on the damage, surface condition, and project goals.

Question 32

How long does a drywall project usually take?

Accepted Answer

The timeline depends on the size and scope of the project. Small repairs may take a day or a few visits, while larger projects, remodels, basements, or commercial interiors may take longer due to hanging, finishing, drying time, sanding, and final touch ups.

Question 33

Can you match existing texture?

Accepted Answer

We do our best to blend texture into the surrounding surface, but exact texture matches cannot be guaranteed. Existing texture can vary due to age, wear, paint layers, previous repairs, and the original application method.

Question 34

Do you frame entire new homes?

Accepted Answer

Our framing services are focused on interior framing. This includes interior walls, layout changes, basements, soffits, partitions, commercial build-outs, and finished spaces. We do not typically provide full exterior structural framing for new residential homes.

Question 35

How long does a framing project usually take?

Accepted Answer

The duration of a framing project depends on the size, layout, and scope of work.  Once we review the project, our team can give a better idea of the expected timeline.

Question 36

What should be ready before framing starts?

Accepted Answer

For remodels and commercial work, it’s helpful if plumbing, HVAC, and electrical layouts are already planned or roughed in so we can frame accordingly. If you’re unsure, our estimators will walk you through what’s needed.

Question 37

Do you offer residential framing services?

Accepted Answer

Yes. Our residential framing services are focused on interior projects such as basements, bonus rooms, additions, garage conversions, remodels, closets, soffits, and new room layouts.

Question 38

Do you provide commercial metal framing?

Accepted Answer

Yes. We provide metal framing for commercial interior spaces, including tenant build-outs, office layouts, partitions, warehouse offices, retail spaces, and other business interiors.

Question 39

Can you frame around ductwork, plumbing, beams, or other mechanical areas?

Accepted Answer

Yes. Depending on the project, we can frame soffits, boxed-in areas, and ceiling drops around ductwork, plumbing, beams, or other mechanical items to help prepare the space for drywall and finish work.

Question 40

Why is proper framing important before drywall?

Accepted Answer

Framing affects the layout, straightness, and overall finish of the space. Proper framing helps support drywall, insulation, doors, ceilings, and other interior finishes, creating a better foundation for the next phase of work.

Question 41

How do I get an estimate for framing work?

Accepted Answer

You can submit an estimate request through our website or contact our office to get started. Our scheduler will collect the information needed to enter you into our system and help coordinate the next steps for reviewing your framing project.

Question 42

What should be ready before framing starts?

Accepted Answer

Before framing begins, the work area should be cleared and ready for our team to access. If the project involves plumbing, electrical, HVAC, or other mechanical work, those details should be planned ahead of time so the framing layout can account for them. For remodels or unfinished spaces, any required demo, layout decisions, and access to the work area should be completed or discussed before the start date.

Question 43

What is an acoustical drop ceiling?

Accepted Answer

An acoustical drop ceiling, or suspended ceiling, is a secondary ceiling system made of a metal grid and sound-absorbing tiles. It’s installed below the structural ceiling to hide mechanical systems and reduce noise.

Question 44

Where are drop ceilings typically used?

Accepted Answer

They’re most common in commercial properties—offices, clinics, schools, and retail stores—but are also popular in residential basements for easy access to pipes, ductwork, or wiring.

Question 45

Can drop ceilings be customized or upgraded?

Accepted Answer

Yes—there are a variety of tile styles, textures, and sound ratings available. We can install standard mineral fiber tiles or upgrade to decorative or high-performance acoustic panels depending on your needs and budget.

Question 46

How long does it take to install a drop ceiling?

Accepted Answer

Most small to medium-sized rooms can be completed in 1–2 days, depending on complexity. Larger commercial spaces or custom layouts may take longer, but we work efficiently to minimize downtime.

Question 47

Do drop ceilings reduce ceiling height?

Accepted Answer

Yes, a drop ceiling will lower the finished ceiling height slightly—typically by 3–6 inches depending on ductwork or mechanicals. However, the trade-off is better access, sound performance, and a clean ceiling finish.

Question 48

Is Alvarado's Drywall licensed and insured?

Accepted Answer

Alvarado's Drywall is fully licensed and insured.

Question 49

What are your business hours?

Accepted Answer

Our business hours are Monday-Friday 7am to 4pm.

Question 50

Where is your company located?

Accepted Answer

We are located at 1101 Washington St Shelbyville, KY 40065 in Shelby County, Kentucky.

Question 51

What services do we offer?

Accepted Answer

We offer a range of services including:
Drywall installation and finishing
Insulation
Metal framing
Acoustical ceiling tile (ACT) installation
Demolition
Drywall repairs and touch-ups
Interior painting
For any questions reach out.

Question 52

Are estimates free?

Accepted Answer

Yes, we offer free estimates.

Question 53

How do I schedule an appointment for a free estimate?

Accepted Answer

There's a few ways to schedule an estimate:

1. Submit a request right here on our website

2. Call the office at (502) 647-7709 during business hours.

3. Email us info@alvaradodrywall.com

Question 54

What information do I need to provide to schedule a free estimate?

Accepted Answer

Provide your name, phone number, mailing and billing address, email, and a brief description of the project scope or the specific work you need done. This information helps us prepare the right resources and provide you with the most accurate estimate. Please note that our coordinators may ask additional project-related questions to better understand your needs

Question 55

What happens after scheduling an appointment for a free estimate?

Accepted Answer

After you schedule your estimate, our coordinators will add your appointment to our general schedule and assign an estimator. If the need to cancel or reschedule arises, feel free to call our office at (502) 647-7709.

Question 56

What can I expect during my appointment?

Accepted Answer

At your appointment, your estimator will conduct measurements and inspect the areas requiring work. They may also take notes to ensure all details are accurately recorded. This is an excellent time for you to voice any questions or concerns you may have regarding your project. Open communication helps us understand your needs better and ensures our estimates are as precise as possible.

Question 57

How soon after the appointment has passed will I receive my estimate?

Accepted Answer

Due to the detailed nature of drywall work, our estimators are not able to provide an immediate estimate on site. Instead, they return to our office to carefully calculate the specifics of your project, ensuring we provide the most accurate price possible. Typically, please allow a turnaround of 1-5 business days to receive your estimate. Delays may occur; if you have not received your estimate within the allotted timeframe, please contact our office for an update.

Reminder: Check spam folder

Question 58

How will I receive my estimate?

Accepted Answer

Once your estimator has finalized your estimate, an office coordinator will email the estimate to the email address you provided at the time of scheduling the appointment, unless you did not provide an email or specified a different method of delivery (such as text). Please be aware that emails can sometimes be directed to your spam folder, so we recommend checking there as well. If you do not receive the email within the 1-5 business day timeframe our estimators need to prepare your estimate, please don't hesitate to call our office for an update.

Question 59

Can you provide an estimate based off pictures?

Accepted Answer

Yes, we can typically provide an estimate if clear photos are submitted. We’re often able to give accurate quotes for smaller jobs such as crack repairs, patchwork, or minor touch-ups based on pictures alone. For larger projects—like remodels or new construction—we recommend an in-person visit to ensure a thorough and accurate estimate.

If you have pictures and would like an estimate, please submit them through the scheduling form on our website. Our estimators may follow up for additional details or to schedule an on-site appointment if needed.

Question 60

I received my estimate and would like to approve and schedule my project? How do I approve it?

Accepted Answer

To approve your estimate, simply respond back to the email in which you received your estimate, or call our office directly. If calling, please have your 5-digit estimate number ready. Our coordinators may ask for your name, address, or other information to locate you in our system. At this time, if you're ready to schedule the start date of your project, you may notify the coordinator. However, we suggest contacting the PM directly. PM info can be found in the initial email sent by our office. Project start dates are subject to approval of PM first.

Question 61

What is lead time for getting on our schedule?

Accepted Answer

Our typical lead time to begin a project is approximately two weeks year-round. However, there are instances where we can start projects sooner, depending on the scope and complexity of the work involved. Please discuss your specific timeline needs with your coordinator or project manager, who can provide more detailed information based on current scheduling.

Question 62

I've received my estimate and would like to approve, but I'm not ready to schedule the start date yet. What do I do?

Accepted Answer

Even if you're not ready to schedule a start date, we advise that you proceed with the approval process.

To approve your estimate, simply respond back to the email in which you received your estimate, or call our office directly. If calling, please have your 5-digit estimate number ready. Our coordinators may ask for your name, address, or other information to locate you in our system.

After approving your estimate and when you become ready down the line, feel free to notify your coordinator or office. They will assist you in scheduling any necessary material deliveries and work closely with project managers to get you scheduled.

Question 63

I've scheduled my project. What can I expect until the project starts?

Accepted Answer

Once your project is scheduled and you've received confirmation from your project manager or coordinator, there's typically nothing more you need to do unless changes arise on your end that may cause delays. We advise that you notify us of any changes as soon as possible to get you rescheduled.

Question 64

How long will my project take before it's completed?

Accepted Answer

Project duration can vary depending on the size and complexity of the work. Small repairs may take 1–3 days, while larger projects like remodels or new constructions typically range from 1 to 2 weeks.
Generally, the drywall hanging phase is quick—our crews often complete it within 1–2 days. The finishing process, however, takes longer, as it involves multiple coats of joint compound that must fully dry between applications and sanding.
Please keep in mind that these are general timelines, and unforeseen circumstances or delays may affect the overall schedule.

Frequently Asked Questions

What types of insulation services do you offer?

Do you install attic insulation?

How do I know what type of insulation I need?

Do you remove old insulation?

What should be ready before insulation starts?

Can insulation help with sound control?

Do you insulate basements and unfinished spaces?

Do you offer demo for full homes?

Do you offer demo for basements or single rooms?

Will you remove debris/scrap?

Can you take out old framing too?

Do I need to prepare anything beforehand?

What types of repairs do you handle?

Do you match existing textures?

Do you offer painting after repairs?

How long do drywall repairs take?

Do I need to clear the space or move furniture?

Do you offer painting services for large-scale commercial projects or full new construction homes?

What type of paint do you use?

Do I need to supply the paint or will you provide it?

Do I need to prep the room before painting?

Can you match existing paint colors?

How long does painting usually take?

What types of drywall services do you offer?

Do you handle both residential and commercial drywall projects?

Do you repair drywall after plumbing, electrical, HVAC, or mechanical work?

Do you provide drywall services for remodels?

Will the drywall be ready for paint after finishing?

What should be ready before drywall work begins?

Can I request an estimate based on pictures?

Do you repair plaster walls or ceilings?

How long does a drywall project usually take?

Can you match existing texture?

Do you frame entire new homes?

How long does a framing project usually take?

What should be ready before framing starts?

Do you offer residential framing services?

Do you provide commercial metal framing?

Can you frame around ductwork, plumbing, beams, or other mechanical areas?

Why is proper framing important before drywall?

How do I get an estimate for framing work?

What should be ready before framing starts?

What is an acoustical drop ceiling?

Where are drop ceilings typically used?

Can drop ceilings be customized or upgraded?

How long does it take to install a drop ceiling?

Do drop ceilings reduce ceiling height?

Is Alvarado's Drywall licensed and insured?

What are your business hours?

Where is your company located?

What services do we offer?

Are estimates free?

How do I schedule an appointment for a free estimate?

What information do I need to provide to schedule a free estimate?

What happens after scheduling an appointment for a free estimate?

What can I expect during my appointment?

How soon after the appointment has passed will I receive my estimate?

How will I receive my estimate?

Can you provide an estimate based off pictures?

I received my estimate and would like to approve and schedule my project? How do I approve it?

What is lead time for getting on our schedule?

I've received my estimate and would like to approve, but I'm not ready to schedule the start date yet. What do I do?

I've scheduled my project. What can I expect until the project starts?

How long will my project take before it's completed?

Who is my best point of contact once my project has started?